There are a number of handyman Ottawa based services to choose from, and how they operate and what services they provide varies from one to another.
These businesses also range in size- from large franchises with locations you’ll find across the country, to smaller businesses with 3 or 4 people, to self-employed operated.
But whatever size of home repair or improvement service you select to hire, they should offer the skills and experience you need. Moreover, the service you need with a price you can afford.
Here is a closer look at what you typically receive with the different-sized handyman services.
There are many large franchises across the country where an owner can buy-in as a franchisee and there are some advantages to for both business and customers.
They get better advertising, vehicles with logos and graphics, the ability to hire many employees and good reputation that the large company has earned for the whole franchise. A lot of the work in marketing and reputation building is done for the business owner and they just have to purchase the franchise, rather than starting from scratch.
The downside for the business owner in this situation is that they pay a lot for those benefits and they then have a high overhead to pay with a small margin of profit. Sometimes this means that franchise owners tend to charge customers more for their services to offset expenses and make a profit.
Thus, when obtaining several quotes to hire a handyman in Ottawa, you will likely notice that the pricing from larger franchises are usually at the higher end.
The benefit to using this type of home repair service is that they will likely get it done very quickly as they have more employees and can handle more jobs at one time.
If you have an emergency or urgent need, they will likely come out quickly to get the work done. If you are looking for a particular skillset or characteristic trait in workers, talk to the owner or manager beforehand so that they can accommodate your preferences. A handyman service business is likely going to have two or three people they consider their top professionals among all of their employed staff.
This is another advantage to using a larger service- if you’re paying for a service, you might as well ask for the ‘cream of the crop,’ right?
Small owner-operated businesses
The next option is businesses that are smaller and owner-operated, who employ a handful of trades people to run the business. The owner works as ‘head’ handyperson and they have to advertise and market themselves, build their own good reputation (which is harder work) but with regular business and experience, the overhead is less than becoming a franchisee. This means the service quotes can be lower and tend to not be as high, but having employees on payroll still affects their bottom line. Thus, quotes from owner-operated businesses will likely fall in the mid to mid-high range.
The business is more personal to the owner and this means they feel more accountable for their work, and the work their employees carry out. The reputation they have is more crucial to bringing in more work so it definitely matters if something goes wrong.
Customer service is often more personal with this type of business you are not just one in a large number. There is no asking for the best people in this business and in general either they do good work or they do not and that depends completely on the business owner. If they pay attention to detail and are quality-minded then their employees will be too.
The one-man show!
Then there are handyman Ottawa businesses operated by just one person, and they handle it all: Customer service, phone calls, emails, repair work and so forth.
Sole proprietorship businesses are more of a mixed bag when it comes to judging how good they are, and when it comes to their quotes.
Some are focused on being professional on the job, doing great work (properly), and keeping their smaller customer base loyal as their business depends on it.
And then there are some who offer more average home repair experiences, their work, prices, and attitude are also good. Although there is nothing that stands out of these type of self-employed individuals, there is also nothing to complain about.
However, then you get those self-employed service providers who just move from one new customer to another not really caring about their workmanship, and possibly making false promises of experience and skill.
The one-person handyman business will generally usually offer lower rates, which in turn may be more tempting, but sometimes cheap is not always the best option in the long run compared to a quote from a larger and/or highly experienced contractor that is priced higher in the mid or upper mid-range. For people looking at options and considering hiring a service, be sure to do your homework and check their references.
Look for experience
When looking for a handyman in Ottawa, whether you end up choosing a franchise, a smaller business or a one-man show; you need to look at their reputation, references, experience by researching reviews online. For larger projects, you might want to consider a service that has more than one person working, just because it could take them a long time to complete it on their own.
There are unprofessional service providers in any sized business, so always take the time to compare. Experience is especially important so you know they can do the job you need them to, PROPERLY!
If you are not into DIY, have little time, no tools or skills, hiring a handyman service you can rely on for projects small and large is a great option. In fact, once a homeowner finds a business they can trust, they will typically rehire for other projects and tasks in the years to come.
All in all, explore your options and choose what is best for your needs and preferences.