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[AUTO] Customer Service Feedback

[AUTO] Customer Service Feedback

Your feedback is very important to [ENTER DEALER NAME], and will help us determine what areas we can improve upon to serve you better. Thank you for taking the time to let us know how we're doing.

[ENTER DEALER NAME, ADDRESS]
Phone: (123) 456-6789
Email: YourName@YourEmail.com
Website: YourWebsite.com
  • photo of GM auto dealership at night
  • This next set of questions is designed to measure the quality of your visits with us. Please select your level of agreement with each of the following statements: *
      Strongly Disagree Disagree Neutral Agree Strongly Agree
    I was treated with courtesy by all employees
    Staff answered all my questions
    I trust that staff are looking out for my best interests
    Facility is kept very clean
  • This set of questions is designed to measure the effectiveness of our staff. Please rate the level of performance achieved by our staff in each area of service: *
      Horrendous Bad Not bad Good Amazing
    Helpfulness
    Friendliness
    Knowledge
    Speediness
    Professionalism
    Overall Service
  • Our next set of questions are designed to measure how we rank next to our competitors. Please select how you feel about our service compared to competitors in the following categories: *
      Much worse Somewhat worse About the same Somewhat better Much better
    Price
    Overall
    Convenience
    Workplace atmosphere
    Speediness
    Customer service