[AODA] Accessible Customer Service & AODA Mobile eTraining (RESTRICTED DEMO)
This eTraining course is designed to provide employees and volunteers at [ENTER NAME OF YOUR ORGANIZATION] with the knowledge necessary to effectively provide customer service to people with disabilities. Please note that alternate document formats, communication supports and service accommodations are available upon request in order ensure the accessibility of this training for employees and volunteers of all abilities.
You will need to set aside 90 minutes to complete the seven modules- you can either watch the videos (closed captioning is available by watching it on YouTube), OR, read the transcript below each video. All images are accessible, downloadable, and screen reader friendly.
You must acknowledge that you've watched or read each module by checking the box located at the bottom of each page, in order to proceed forward.
At the end of this e-training course, there will be a 5 question quiz. You will also be required to enter your completion date, name, email, and digitally sign.